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Frequently Asked Questions

What payment methods are accepted for website orders?

Visa, Mastercard, or American Express.

Where can I find certificates (COA, COC, COP/COI, Regulatory) for my item?

All certificates are available online at www.texwipe.com/certifications. You must be registered to access documentation. Part and Lot numbers required.

How can I place a tax-exempt order on the website?

If you are a tax-exempt customer (ONLY Government Agencies, Educational Facilities & Non-Profit Organizations) please email your tax exempt certificate to Accounts Receivable at AR@texwipe.com PRIOR to placing your order and you will be notified when the account has been set up as tax-exempt so that you can submit your order. If you are not marked tax exempt PRIOR to placing your order, you will be charged tax on this order, and the tax will be unable to be refunded to you.